Terms of Service

The Infusion Co.

Last Updated: June 2026

Welcome to The Infusion Co. By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website.

1. General

Throughout these Terms, references to "we", "our", "us" and "The Infusion Co." refer to The Infusion Co.

By using this website, you confirm that you are at least 18 years of age or have the permission of a parent or guardian.

We reserve the right to update, modify or replace any part of these Terms at any time without prior notice.

2. Products

The Infusion Co. sells premium botanical infusion products designed to be used in the preparation of alcoholic and non-alcoholic beverages.

Our products do not contain alcohol unless expressly stated.

Product images are provided for illustrative purposes only. Actual products may vary slightly due to the natural variation of ingredients.

We reserve the right to discontinue or modify products at any time without notice.

3. Pricing

All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to change pricing at any time without notice.

Prices displayed at the time of purchase will apply to your order.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel an order;
• Limit quantities purchased;
• Correct pricing or product description errors;
• Cancel orders where fraud or unauthorised activity is suspected.

If an order is cancelled after payment has been received, a full refund will be issued.

5. Shipping

Delivery times are estimates only and may vary depending on location, courier services and circumstances outside our control.

The Infusion Co. is not responsible for delays caused by:

• Courier services;
• Weather events;
• Supply chain disruptions;
• Incorrect delivery information supplied by the customer.

Risk in the products passes to the customer upon delivery.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Nothing in these Terms excludes or limits any rights available under Australian Consumer Law.

7. Product Use

Customers are responsible for ensuring products are used safely and as intended.

Our products may contain:

• Citrus fruits
• Herbs
• Spices
• Botanical ingredients
• Natural flavouring components

Customers with allergies or sensitivities should carefully review product ingredients before consumption.

The Infusion Co. accepts no responsibility for allergic reactions or misuse of products.

8. Responsible Alcohol Consumption

Many of our products are intended to be infused with alcoholic beverages.

The Infusion Co. promotes and supports responsible alcohol consumption.

Customers must comply with all applicable laws relating to the purchase, possession and consumption of alcohol.

Our products do not contain alcohol unless specifically stated.

9. Intellectual Property

All content on this website including:

• Logos
• Branding
• Product names
• Images
• Photography
• Designs
• Graphics
• Written content

is owned by or licensed to The Infusion Co. and is protected by Australian intellectual property laws.

No content may be reproduced, copied or distributed without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, The Infusion Co. shall not be liable for:

• Indirect loss;
• Consequential loss;
• Loss of profits;
• Loss of opportunity;
• Business interruption;
• Any loss arising from misuse of products.

Our total liability in relation to any purchase shall not exceed the amount paid for the relevant product.

Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.

12. Third Party Services

Our website may contain links to third-party websites, payment providers or services.

The Infusion Co. is not responsible for the content, policies or practices of third-party websites.

13. Governing Law

These Terms are governed by the laws of Victoria, Australia.

Any disputes arising from the use of this website or purchase of our products shall be subject to the exclusive jurisdiction of the courts of Victoria.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact:

The Infusion Co.

Email: theinfusioncoau@gmail.com.au

Website: www.theinfusionco.com.au

Australia

Thank you for supporting The Infusion Co.